Dec. 2015 (Japan)
J.D. Power

"No.1 for 4th consecutive year in Aftermarket Car Navigation Customer Satisfaction (In-dash Car Navigation Segment)"

  • ・Car-specific, large screen car navigation, Big X Series

The car-specific, large screen Big X Series car navigation system, was first place for “Overall Customer Satisfaction” in the Aftermarket Car Navigation Category (In-dash Car Navigation Segment), for the 2015 Japan Car Navigation System Customer Satisfaction SurveySM, conducted by J.D. Power Asia Pacific. Beginning with our prize in 2012, this marks the fourth consecutive year we have captured this "Customer Satisfaction No.1" award.

The 2015 Japan Car Navigation System Customer Satisfaction SurveySM by J.D. Power Asia Pacific gathered detailed information about four factors—Navigation Functions, Music/Video Functions, Operability, and Monitor—from users who purchased aftermarket car navigation from April 2013 to March 2015, aggregating customer response to their navigation systems.

Alpine’s Big X Series took top place again in overall satisfaction for in-dash type units, earning the “Customer Satisfaction No.1” continuously for the fourth year since 2012.

Here is a link to the award.