Privacy Policy

GDPR Privacy Policy


Alpine Electronics, Inc., (hereinafter referred to as the “Company”) is strongly aware of the social importance of protecting personal information; it hereby prescribes as follows a policy related to protecting personal information; and it is conducting activities to formulate, implement, maintain, and improve mechanisms for managing personal information.

1. Ensuring the safety of personal information

  • (1) When handling personal information, the Company will comply with applicable laws, regulations, and other standards.
  • (2) The Company will make board members and employees aware of the importance of protecting personal information and will formulate and reliably implement regulations for protecting personal information in order to appropriately use and protect personal information.
  • (3) In order to maintain and improve mechanisms for managing personal information, the Company will continuously conduct education and instruction for board members and employees.
  • (4) The Company will establish a person responsible for management in each department that handles personal information and will strive to appropriately manage personal information.
  • (5) The Company will implement information security measures and other safety measures and will strive to prevent unauthorized access to personal information or the loss, manipulation, destruction, or leaks of personal information.
  • (6) The personal information protection policy, related regulations, and mechanisms for managing personal information will be reconsidered as necessary and continuously improved.

2. Disclosure or provision of personal information to third parties

Except in the cases below, the Company will not disclose or provide personal information to third parties.

  • (1) Cases in which the person has agreed
  • (2) Cases based on laws or regulations
  • (3) Cases in which there is a need to protect a human life, body, or fortune, and when it is difficult to obtain a principal’s consent
  • (4) Cases in which there is s special need to enhance public hygiene or promote fostering healthy children, and when it is difficult to obtain a principal’s consent
  • (5) Cases in which there is a need to cooperate in regard to a central government organization or a local government, or a person entrusted by them performing affairs prescribed by law and regulations, and when there is a possibility that obtaining a principal’s consent would interfere with the performance of the said affairs
  • (6) Cases in which the Company will entrust a whole or part of the affairs to a party receiving the entrustment of affairs within the necessary scope to achieve a utilization purpose (In such a case, the Company will be the responsible party and will conduct appropriate management.)
  • (7) Cases in which business will be succeeded because of a merger or other reason
  • (8) Cases in which the joint utilization stated in 4 “Joint utilization of personal information” will be conducted (In such a case, the Company will be the responsible party and will conduct appropriate management.)

3. Utilization purposes of personal information

Except in cases prescribed in laws and regulations, when obtaining personal information the Company will clearly indicate, give notification of, or publicly disclose the utilization purposes, and then obtain personal information within the scope that is necessary and use it within the scope of the utilization purposes. The Company’s utilization purposes of personal information are as stated below.

  • (1)Customers’ personal information
    Provision of the Company’s products and services
    Provision of information related to the Company’s products and services
    Provision of support related to the Company’s products and services
    Planning, research, and development for the Company’s products and services
    Implementation of sales promotion activities for the Company’s products and services, such as sending information about and operating campaigns, exhibits, and events
    Provision of information related to products and services of affiliated companies
    Management of people entering and exiting the Company’s facilities
    Handling inquiries and requests from customers
    Exercising rights and performing obligations based on contracts with customers or laws
    The purposes clearly indicated when customers’ personal information is obtained
    Affairs related to each of the matters above

  • (2)Transaction partners’ personal information
    Implementation of and contact for business negotiations and meetings
    Providing information to and contacting transaction partners’ people in charge
    Performance of affairs that has been entrusted by transaction partners
    Management of people entering and exiting the Company’s facilities
    Affairs related to each of the matters above

  • (3)Shareholders’ personal information
    Management affairs for shareholders and shares
    Exercising of rights or performance of obligations by shareholders or the Company
    Creation of documents, records, or data based on laws or regulations
    Provision of services to shareholders
    Affairs related to each of the matters above

  • (4)Personal information of people who apply for jobs
    The Company’s hiring activities and related affairs

4. Joint utilization of personal information

The Company may jointly use with the Company’s group companies the matters stated below within the scope that is necessary in order to achieve the utilization purpose of the previous item.

  • (1)Matters of personal information that will be jointly used:
    Name, information related to contact information (address, telephone number, fax number, e-mail address, etc.), information related to workplace information (company of affiliation, name of department, name of position, etc.), content of inquiry, content of request, information related to product purchase (purchase history, etc.), and content related to contracts
  • (2)Scope of parties that will conduct joint use:
    The Company’s group companies
  • (3)Name of the party that is liable for managing personal information that will be jointly used: The Company

5. Requests for disclosure of personal information

The Company has prescribed as stated below the procedures for requesting notification of the utilization purpose, disclosure, correction, cessation of use of personal information, etc.

  • (1)Method of making a request
    Please enclose (i) the application form and (ii) the document that is necessary for confirming identity and then mail them to the address stated in 6 “Contact information for inquiries.”
    (i)Application form
    (ii)A document required for identifying the principal (any one of the documents)
    Driver’s license (copy), health insurance card (copy), basic resident register card (copy), passport (copy), or alien registration certification (copy)
    * We will mail it to the address stated in each document.
    Application form download

    * Case of a request by a representative
    (a) Case of a legal representative of a minor
    Please additionally enclose a document that certifies the right of legal representation (e.g., the relevant person’s copy of family register or its abridged transcript) and a personal identification document related to the representative (item (ii) above).
    (b) Case of a legal representative of a legal ward
    Please additionally enclose a document that certifies the right of legal representation (e.g., certificate of registered matters) and a personal identification document related to the representative (item (ii) above).
    (c) Case of a delegated representative
    Please additionally enclose a letter of proxy from the principal making the request (with the principal’s signature) and a personal identification document related to the representative (item (ii) above).
    * In the case of a request by a representative, we will mail it to the address stated in the personal identification document related to the representative.

  • (2)Information about making a request
    • • We do not charge service charges, but we ask that you please bear the various expenses for creating an application form and mailing it to the Company.
    • • We will use personal information that was provided for the request only for replying to the request and managing that history.
    • • Please understand in advance that we will not return documents that were included for the purpose of confirming the request or confirming the representative.
    • • Please understand that we cannot accept requests made by telephone or by directly coming to the Company.

6. Contact information for inquiries

For inquiries related to personal information protection, such as the personal information protection policy, please contact the legal group, legal and intellectual property dept. at the headquarters.
Address: 1-7 Yukigaya-Otsukamachi, Ota-ku, Tokyo 145-8501

7. Updating and revision of the personal information protection policy

The Company may update or revise the personal information protection policy without giving advance notification. A personal information protection policy that has been updated or revised will be applied with priority over the personal information protection policy before updating or revision.


Alpine Electronics, Inc.
Revised on April 1, 2019


GDPR Privacy Policy

Alpine Electronics, Inc. (hereinafter referred to as the “Company”) is strongly aware of the social importance of personal data protection; it hereby prescribes as follows a policy related to protecting personal data; and it is conducting activities to formulate, implement, maintain, and improve the mechanism for managing personal data.

1. Ensuring the safety of personal data

  • (1) When processing personal data, the Company will comply with applicable laws, regulations, and other standards.
  • (2) The Company will make board members and employees aware of the importance of protecting personal data and will formulate and reliably implement regulations for the protection of personal data in order to appropriately use and protect personal data.
  • (3) In order to maintain and improve mechanisms for managing personal data, the Company will continuously conduct education and give instructions to board members and employees.
  • (4) The Company will establish a person responsible for management in each department that processes personal data and will appropriately manage personal data.
  • (5) The Company will implement information security measures and other safety measures and prevent unauthorized access to personal data or the loss, manipulation, destruction, or leaks of personal data.
  • (6) The GDPR Privacy Policy, related regulations, and mechanisms for managing personal data will be reconsidered as necessary and continuously improved.

2. Purposes of processing personal data

The Company may process personal data for the purposes stated below.

  • (1) Performing agreements or processing requests before the conclusion of agreements (Article 6.1 (b) GDPR)
    In the event that you have concluded an agreement or made a request before conclusion of an agreement, the Company may process personal data in order to prepare and perform the relevant agreement.
  • (2) Communication (Article 6.1 (f) GDPR)
    In the event that you made an inquiry or request to the Company, personal data may be processed in order to respond to the relevant inquiry or request. Processing of the relevant personal data is necessary in order to respond to the wishes of the person submitting the inquiry or request. The Company’s legitimate interest in using the personal data to contact you, is to respond to those inquiries for the facilitation of current or future business.
  • (3) Management of entry into and exit from the Company’s facilities (Article 6.1 (f) GDPR)
    In the event that you entered the Company’s facilities, personal data may be processed in order to manage entry into and exit from the Company’s facilities. Processing of the relevant personal data is necessary in order to ensure the safety of the Company’s facilities and constitutes a legitimate interest for the Company,
  • (4) Responding to shareholders (Article 6.1 (c), (f) GDPR)
    Personal data may be processed in order to conduct management work for shareholders and shares for the Company’s shareholders; in order for the shareholders or the Company to exercise rights or perform obligations; in order to create documents, records, or data based on laws and regulations; in order to provide services to shareholders; or in order to conduct work related to each of these items. Processing of the relevant personal data is necessary in order to ensure the shareholders’ rights. The processing is therefore partly necessary for the compliance with a legal obligation of the Company and partly in the legitimate interests of upholding shareholders’ rights.
  • (5) Application for hiring (Article 6.1 (b), (c), (f) GDPR)
    In the event that you submitted an application for employment to the Company, personal data may be processed in order to respond to that application. Processing of the relevant personal data is necessary for the employment process of the Company, during the employment for the administration of the employment relationship and for its dissolution, subject to retention periods under applicable laws in regard to employment relevant documents.
  • (6) Marketing (Article 6.1 (a), (f) GDPR)
    In the event that personal data will be processed for marketing, the Company will obtain consent in advance, where practically possible. In any event the Company has a legitimate interest in contacting existing and potential business partners for marketing.
  • (7) Legal Obligations (Article 6.1 (c) GDPR)
    The Company may process personal data, if necessary to fulfil its legal obligations under applicable laws, for example with regard to legal retention periods.
  • (8) Retention of documents for civil law claims (Article 6.1 (f) GDPR)
    The Company may process personal data, if it has a legitimate interest in storing it for the establishment and enforcement of, or the defense against, legal claims.
  • (9) Emergencies (Article 6.1 (d) GDPR)
    The Company may process the personal data, if necessary in order to protect vital interests of the data subject.
  • (10) Cookies and web beacons (Article 6.1 (a), (f) GDPR)
    In the event that cookies and web beacons will be used to process personal data, the Company will obtain consent in advance. For information about use of cookies and web beacons, please refer to here.

3. Transfer of personal data

The Company may, for the purposes below, transfer personal data to countries outside the European economic area (hereinafter referred to as the “EEA”), including Japan, within the scope that is necessary for accomplishing the purposes of the processing described in the previous article. In the event that a transfer will be made to a country outside the EEA, appropriate protection measures will be implemented in relation to transfer of personal data by concluding standard contractual clauses based on the GDPR.

  • (1) Joint use
    The Company may jointly use the matters below with the Company’s group companies. For more information on the Company’s group companies here:

    Further, if necessary, the Company might share personal information with data processors and other companies, which offer ancillary services for administrative purposes, like shredding companies, IT providers, banks and external auditors, or which offer marketing services, like marketing companies.
    (i) Matters of personal data that will be jointly used
    Name, information related to contact information (address, telephone number, fax number, e-mail address, etc.), information related to workplace information (company of affiliation, name of department, name of position, etc.), content of inquiry, content of request, information related to product purchase (purchase history, etc.), and content related to agreements
    (ii) Name of the party that is liable for management of personal data that will be jointly used:
    The Company
  • (2)Mergers
    In the event that succession of business due to a merger or another reason will be conducted, the Company may transfer personal data to related third parties.

4. Period of saving

The Company will not save personal data beyond any of the following longer periods.

  • (1) The periods that are necessary for the purposes of processing the personal data or (2) 35 years from the receiving date of personal data.

    With regards to your right to erasure, the general Company rule is that all personal data must be deleted, if (1) the purpose for processing it has lapsed or (2) you object to the use of your personal data and
    ・ (i) no legal requirements prohibit an early deletion, or
    ・ (ii) no overriding legitimate grounds for further processing exist (in particular for establishment and enforcement of or defense against legal claims).

5. Rights of the data subject

The data subject will have the rights stated below. In the event that you will exercise a right stated below, please contact the office for inquiries.

  • (1) It will be possible to withdraw consent related to processing of personal data at any time. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.
  • (2) It will be possible to submit requests to the Company about access to or rectification or erasure of personal data, restriction of processing concerning the data subject, to object to processing, or to request data portability.
  • (3) It will be possible to make complaints about the data protection supervisory authority that has jurisdiction for processing personal data.
  • (4) It will be possible to ask the Company for a copy of a document that indicates the content of appropriate protection measures related to the transfer of personal data outside the EEA.
  • (5) It will be possible to make a request to the Company in order not to receive an application of decisions based only on automated processing, including profiling. In the case we do profiling, we inform the data subject about the existence of automated processing, including profiling and meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing for the data subject.
  • (6) The provision of personal data by you is not a statutory or contractual requirement. However, we will need your name or the name of a person authorized by your legal entity to enter into any possible contract. If you do not provide contact details of any kind, we will not be able to contact you.

6. SSL/TSL encryption

For security reasons and to protect the transmission of confidential information, such as orders or inquiries, which you send to us as site operator, this site uses SSL/TSL encryption. You can recognize an encrypted connection, if the address line of the browser changes from "http://" to "https://". If SSL/TSL encryption is activated, the data that you send to us can not be read by third parties.

7. Contact information for inquiries

For inquiries related to personal data protection, such as a the GDPR Privacy Policy, please contact following legal group, legal and intellectual property dept. at the headquarters or ALPINE ELECTRONICS (EUROPE) GmbH.

8. Updating and revision of the GDPR Privacy Policy

The Company may update or revise the GDPR Privacy Policy without giving advance notification. However, subsequent substantive or material changes will be communicated appropriately. The GDPR Privacy Policy that has been updated or revised will be applied with priority over the GDPR Privacy Policy before updating or revision.


Alpine Electronics, Inc.
Revised on April 1, 2019

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